Shipping policy

Last Updated: May 9, 2026

1. Overview & Scope

This Shipping Policy (“Policy”) applies to all purchases of physical products made from Evolve With Jesus LLC (“Company,” “we,” “us,” or “our”).

This Policy applies only to physical products, including:

  • Apparel
  • Jewelry
  • Accessories
  • Print-on-demand products
  • Made-to-order items

This Policy does not apply to:

  • Digital products
  • Coaching services
  • Memberships
  • Community access
  • Non-shippable services

By placing an order for physical products, you acknowledge that you have read, understood, and agreed to this Shipping Policy, along with our Terms of Service and Refund Policy.

⭐ We ship worldwide.

2. Order Processing Time

All physical products are made to order and fulfilled through third-party providers including but not limited to Printful and ShineOn.

Production Time

Production typically begins shortly after an order is placed.

Estimated production time is generally:

  • 2–7 business days

Production timelines may vary depending on:

  • Product type
  • Order volume
  • Seasonal demand
  • Fulfillment provider capacity

During holidays, launches, or peak periods, production times may be longer.

Order Confirmation

After placing an order, you will receive:

  • An order confirmation email
  • A shipping confirmation email once fulfilled
  • Tracking information where available

Separate Production & Shipping Time

Please note that production time and shipping time are separate.

Total delivery time includes:

  • Production/processing time
  • Shipping/transit time

No Guaranteed Processing Times

All processing times are estimates only and are not guaranteed.

3. Shipping Times & Delivery Estimates

Shipping times vary depending on destination, carrier, customs processing, and fulfillment provider.

All delivery estimates are approximate and not guaranteed.

United States Shipping

Estimated shipping times within the United States:

  • 3–7 business days after production

International Shipping

Estimated international shipping times:

  • 7–21 business days after production

International delivery times may vary significantly depending on:

  • Customs processing
  • Destination country
  • Local postal services
  • Carrier conditions

Total Estimated Delivery Time

Total delivery time includes:

  • Production time
  • Shipping/transit time

Split Shipments

In some cases, orders may ship separately or arrive in multiple packages.

Each shipment may include separate tracking information.

No Delivery Guarantees

We do not guarantee delivery dates or transit times.

Delays may occur due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High shipping volumes
  • Supply chain disruptions
  • Global events
  • Third-party service interruptions

4. International Shipping & Customs

We offer international shipping to many countries.

Customs Duties & Taxes

International shipments may be subject to:

  • Import duties
  • VAT
  • GST
  • Customs fees
  • Brokerage fees

These charges are not included in product or shipping prices unless otherwise stated.

You are solely responsible for paying any applicable duties, taxes, or customs-related charges.

Customs Delays

International shipments may experience delays due to customs inspections or processing.

We do not control customs procedures and are not responsible for customs-related delays.

Refused Shipments

If a shipment is refused due to unpaid customs duties or taxes:

  • Refunds will not be issued
  • Return shipping fees may apply
  • Reshipping fees may apply

Compliance with Local Laws

You are responsible for ensuring ordered products comply with your country’s import laws and regulations.

We are not responsible for shipments delayed, rejected, confiscated, or destroyed by customs authorities.

5. Shipping Address Responsibility

You are responsible for providing accurate and complete shipping information at checkout.

Please verify:

  • Recipient name
  • Street address
  • Apartment or unit number
  • Postal code
  • Country

We are not responsible for:

  • Incorrect addresses provided by customers
  • Incomplete shipping information
  • Delivery failures resulting from address errors

Address Changes

Due to rapid production timelines, address changes are not guaranteed after purchase.

If you need to request an address correction, contact:

info@evolvewithjesus.com

as quickly as possible.

However, we cannot guarantee modifications once production or shipping has begun.

Failed Delivery

If delivery fails due to incorrect address information:

  • Refunds will not be issued
  • Additional reshipping fees may apply
  • Packages may be returned or discarded by the carrier

6. Shipping Delays

While we strive for timely fulfillment and delivery, delays may occur beyond our control.

Possible delay causes include:

  • Carrier delays
  • Customs inspections
  • Weather events
  • Natural disasters
  • Labor shortages
  • Supply chain disruptions
  • Public health events
  • Technical outages
  • High seasonal demand

To the fullest extent permitted by law, Evolve With Jesus LLC shall not be liable for delays caused by third parties or events beyond our reasonable control.

All delivery estimates are non-binding.

7. Lost or Stolen Packages

Evolve With Jesus LLC is not responsible for lost or stolen packages once marked as delivered by the shipping carrier.

Delivery Confirmation

Carrier tracking information showing delivery constitutes proof of delivery.

Responsibility transfers to the customer once the carrier marks the shipment as delivered.

Lost Packages in Transit

If your package appears lost in transit:

We may assist with carrier claims where possible, but we do not guarantee replacement or refund.

Stolen Packages

If your package is marked delivered but missing, we recommend:

  • Checking with neighbors or household members
  • Contacting the shipping carrier
  • Contacting your local postal office
  • Filing a police report if necessary

8. Returned to Sender Packages

Packages may be returned to sender for reasons including:

  • Incorrect address
  • Unclaimed packages
  • Refused delivery
  • Failed delivery attempts
  • Unpaid customs duties

If a package is returned:

  • Refunds will not be issued
  • Reshipping fees may apply
  • Return fees charged by carriers may apply

If you would like a returned package resent, contact:

info@evolvewithjesus.com

Reshipment is subject to:

  • Product availability
  • Payment of applicable fees
  • Fulfillment provider conditions

Unclaimed returned packages may eventually be discarded without refund.

9. Tracking Information

Tracking information is provided when available.

Shipping Confirmation

Once your order ships, you may receive:

  • Tracking numbers
  • Shipment confirmation emails
  • Carrier updates

Tracking Availability

Tracking availability varies by:

  • Shipping carrier
  • Shipping method
  • Destination country

Some international shipments may have limited tracking visibility.

Customer Responsibility

You are responsible for:

  • Monitoring shipment progress
  • Ensuring package acceptance
  • Following up with carriers when necessary

We are not responsible for inaccuracies or delays in tracking updates provided by carriers.

10. Relationship to Refund Policy

This Shipping Policy should be read together with our Refund Policy.

Shipping issues do not automatically qualify for refunds.

Refund eligibility is governed exclusively by the terms outlined in our Refund Policy.

This includes:

  • Physical products
  • Digital products
  • Coaching services
  • Memberships
  • Community access

11. Force Majeure

Evolve With Jesus LLC shall not be liable for delays, interruptions, or shipping failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Weather events
  • Customs delays
  • Carrier disruptions
  • Internet outages
  • Cyberattacks
  • Labor shortages
  • Public health emergencies
  • Government actions
  • Supply chain disruptions
  • Third-party fulfillment issues

This includes disruptions involving:

  • Shopify
  • Printful
  • ShineOn
  • Shipping carriers
  • Payment processors
  • Fulfillment providers

12. Contact Information

If you have questions regarding shipping or need assistance with an order, please contact:

Evolve With Jesus LLC
8216 Gunston Commons Way
Lorton, VA 22079
United States

Email: info@evolvewithjesus.com

For faster assistance, please include:

  • Your order number
  • Description of the issue
  • Relevant tracking information where available